By Sharie Rocker Damm

November 17, 2025

When Adrian N. found himself in a tight spot, the team at Waterside at River Park Place didn’t just offer him a home—they offered him a lifeline.

“Life savers! The front office is phenomenal,” Adrian says. “Cora and the team helped me when I was in a bind. Cora took the time to show us several options that were available in my time frame and went above and beyond.”

For Adrian, that level of care is what sets Waterside apart. From the very first conversation to move-in day, the team worked seamlessly, powered by 29th Street Living’s integrated technology platform designed to deliver speed, transparency, and personal connection at every step.

Behind the scenes, EliseAI and Tour24 helped Adrian explore available options quickly, even after hours—making the leasing process effortless and efficient. Once he chose his home, Entrata’s online leasing tools allowed him to review and sign documents from anywhere, keeping the experience as smooth as the Ohio River just outside his window.

Now settled in, Adrian enjoys everything that makes Waterside a Louisville favorite: a riverfront location, resort-style amenities, and a community team that truly cares. His maintenance requests are handled in record time, thanks to real-time service tracking through our Unified Data Platform (UDP)—giving the on-site team instant visibility to ensure nothing slips through the cracks.

“The location is beautiful, the amenities are awesome, and the price was too good to turn down,” Adrian shares. “They take care of you here. I wouldn’t want to be anywhere else in Louisville!”

At 29th Street Living, we believe exceptional service isn’t just about what residents see—it’s also about the technology working quietly in the background to make life easier. For Adrian, that combination of human care and innovation turned a stressful situation into a story of connection, comfort, and confidence.

Because Living Proof isn’t just about where you live—it’s about how you feel once you’re home.